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Key deadlines

Conference starts:

2017-03-07

Early Bird Registration by:

2017-03-06

Website

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Conference Description

Overview: The presentation takes the participant through the steps needed to ensure a successful health care computer system implementation. Once presented the participant will see the logic of the tools and processes and be able to apply them to their system implementation. The tools and processes presented in this material have been developed by implementing health care systems for over 40 years and seeing what has worked and WHY it has worked. These tools and processes have been equally and successfully applied to the implementation of large, complex systems and smaller, simpler systems for large, multidepartment organizations and for small health care organizations.

The process focuses on establishing the project's implementation expectations, identifying meaningful metrics for success, establishing project plans, assigning individual accountabilities and responsibilities, establishing and executing project tasks, monitoring project progress and validating project success.

To establish viable project expectations, the presentation addresses the need for bringing all of the stakeholders (organization owners, providers and management, operations staff, IT staff and the vendor) into establishing common and realizable expectations. These are reviewed in context of the organization's current environment and its short and long term goals and are considered as a critical part of the implementation completion process. In the case of turning around an already troubled or failed system implementation, the process emphasizes the tasks of reassessing the project stakeholder expectations - why they decided the system would help the organization and what they expected to get from the system.

Next the process shows the participant how to convert these expectations to realistic and measurable project success metrics. The process focuses on learning how to separate "so what" metrics from meaningful and measurable metrics. In addition, the process provides direction regarding how to establish tools and processes to capture and report the metrics so that ALL stakeholders can monitor the progress of the health care system implementation.

Problems arise in every project. Whether they be in difficulties in the system performing as expected, or conflicts in management, provider staff, the internal IT team and/or the vendor ability to complete their tasks. This can because of not having time to devote to the system implementation, the demands of daily responsibilities, the lack of training or skill sets needed for the implementation or conflicts in resource allocation. The presentation takes the participant through the steps needed to remediate these problems and maintain the continuity of the implementation process.

All projects require a plan. The presentation describes the role of the implementation planning process and how to prepare the plan. The presentation emphasizes that the project plan is an ever changing document and that the purpose of the project is not to develop and manage the plan, but to use the plan as a tool for successfully completing the implementation and realizing the desired benefits.

And the presentation takes the participant through the steps needed to monitor the progress of the project and how respond when the project goes off plan. The presentation addresses how to address deviations in the implementation plan and how to respond with actions in getting the project back on track.